Shop Styloramax — Pet Fashion Essentials
+17624722574 help@styloramax.com
Shop Styloramax — Pet Fashion Essentials

Shipping policy

Thank you for shopping with Styloramax. We are committed to providing a transparent, reliable, and smooth delivery experience. This policy outlines our shipping procedures, timelines, and costs for all orders within the United States.

1. Shipping Territory

Currently, Styloramax exclusively ships to customers within the United States. We do not offer international shipping at this time.

2. Shipping Timelines

Our total delivery time is split into two parts: Handling Time and Transit Time.

  • Order Handling Time: 1 to 3 Business Days (Monday – Friday)

  • Standard Delivery Time: 7 to 12 Business Days (Monday – Friday)

  • Order Cut-off Time: 5:00 PM (Pacific Standard Time - Los Angeles)

  • Total Estimated Delivery Time: 8 to 15 Business Days.

3. Shipping Costs

  • Standard Shipping: Shipping costs are calculated dynamically at checkout based on the weight of the items and the destination address.

  • The final shipping fee will be clearly displayed on the checkout page before you complete your payment.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your Tracking Number.

  • You can monitor your package directly through the carrier’s website.

  • If you do not receive tracking information within 5 business days of placing your order, please contact our support team.

5. Delivery Terms & Address Accuracy

  • Address Verification: Please ensure your shipping address is fully accurate and complete at checkout. Styloramax is not responsible for lost packages or delays caused by incorrect or incomplete address information provided by the customer.

  • Address Changes: If you notice an error in your address, please contact us immediately at help@styloramax.com. Once an order has been processed for shipping, we cannot modify the destination.

6. Damaged or Lost Packages

  • Damaged on Arrival: If your package arrives damaged, please take clear photos of the packaging and the product and contact us within 48 hours of delivery. Include your order number for a quick resolution.

  • Lost Packages: If your tracking status shows "delivered" but you haven't received the item, or if the estimated timeframe has passed, please contact the carrier first and then reach out to our support team.

7. Split Shipments

To ensure you receive your items as quickly as possible, orders containing multiple products may occasionally be shipped in separate packages. If this happens, you will receive a unique tracking number for each shipment at no extra cost.

8. Handling Delays

While we strive to meet all estimates, unexpected delays may occur due to severe weather, carrier service interruptions, or high-volume peak seasons. We appreciate your patience during these times.

9. Contact Information

For any questions regarding your shipment or delivery status, please contact our support desk:

  • Legal Business Name: Styloramax

  • Official Store URL: https://styloramax.com/

  • Customer Support Email: help@styloramax.com

  • Verified Phone Number: +17624722574

  • Address: 1102 Northway Ln Texas California 78045 United States

  • Business Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time - PT)